How Qwalify handles your information.
Last updated September 9, 2026
This policy covers qwalify.ai, our demo phone line, and the information we collect when you book a walkthrough or contact us. It is written to be read, not skimmed past.
Who we are
Qwalify builds AI phone and text agents for businesses. The website and the demo line are operated by Qwalify. You can reach us at jordan@qwalify.ai.
What we collect, and when
- When you visit the website. Standard analytics: pages viewed, how far you scroll, which buttons you click, the device and browser you use, and a general location derived from your IP address. We use this to understand what on the site is working. Analytics is provided by Google Analytics when it is enabled on the site.
- When you book a walkthrough. The name, email address, phone number, and appointment time you enter into the booking calendar, plus anything you add in the notes. The calendar is provided by GoHighLevel, which also serves as our customer relationship system.
- When you call the demo line. The demo line is answered by an AI agent, and it says so at the start of the call. Calls to the demo line are recorded and transcribed so we can review how the agent performs. The recording includes your phone number and whatever you say on the call. The agent runs on a third-party AI voice platform.
- When you email us. Your email address and the contents of your message.
How we use it
- To respond to you, schedule and hold the walkthrough you booked, and follow up about it.
- To review and improve how our agents handle calls.
- To understand how people use the website so we can improve it.
- To attribute a booking to the page or campaign it came from.
What we do not do
We do not sell your information. We do not rent it, trade it, or share it with third parties for their own marketing. We do not use call recordings from the demo line for anything other than reviewing and improving the service.
The same applies to our clients' customers. Caller and customer data that passes through a Qwalify agent belongs to the client, is used only to deliver the service that client signed up for, and is never sold or distributed. This is also stated in our customer agreement.
Who we share it with
Only the service providers we need to run the website and the demo line, and only for that purpose: website hosting, analytics, the booking calendar and customer relationship system, and the AI voice platform that powers the agent. Each of them handles data under its own privacy terms. We may also share information if the law requires us to.
Cookies
The website uses cookies for analytics (when enabled) and for the embedded booking calendar to function. You can block or clear cookies in your browser settings. The site will still work, though the booking calendar may not.
How long we keep it
Booking and contact information is kept for as long as we are in touch with you about Qwalify, and deleted when you ask us to. Demo line recordings and transcripts are kept only as long as we need them to review the agent's performance. Analytics data is retained according to the analytics provider's default retention settings.
Your choices
Email jordan@qwalify.ai to ask what information we hold about you, to correct it, or to have it deleted. We will respond within a reasonable time. If you would rather not have a demo call recorded, do not call the demo line; book a walkthrough instead and tell us your preference.
Children
The website and the demo line are for businesses and are not directed at anyone under 18.
Changes
If this policy changes in a way that matters, we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.
Contact
Questions about this policy: jordan@qwalify.ai.